How do I return an item?
Return Policy - Complete Money-Back Guarantee !!!
All purchases may be returned within 30 days of the original purchase date. Orders under $100 have no restocking fee charged, while returns that are over $100 are charged a 10% restocking fee. However, if you want to exchange the item for a similar item (saint medal for another saint medal), there is no restocking fee. To return a product, you must obtain an RMA number by email at the following address. No returns will be accepted without a valid RMA number. 14KT Gold Medals may not be returned for exchange nor for refunds except in cases where our company has made a shipping or order mistake. This is because nearly all 14KT gold medals are made to order.
If an item is damaged during shipping, we will replace it at no extra charge. Simply contact us via email at the address below within 15 days of the original purchase date.
All return inquiries must be emailed to firstname.lastname@example.org prior to sending products back to us.